Limited Stock — Don’t Miss Out!

Returns & FAQ

Returns & FAQ

At BlueSno, I’m committed to delivering quality products that you’ll love. I take pride in preparing and shipping your orders promptly. Because my products are made to order, I ask that you make a thoughtful decision before placing your order. Below, you’ll find important information about my policies.

Cancellations

Product Orders Cancellation Policy
My products are crafted with care and prepared as soon as I receive your order notification. You have 24 hour to cancel your order after it is placed. Beyond this timeframe, your order will proceed to packaging and shipping, and cancellations will no longer be possible.

If your order has been processed and you encounter quality issues, you have 14 days to reach out for a replacement or resolution.

Donations and Tips Cancellation Policy

Donations and tips are non-refundable. Once completed at checkout, these payments cannot be canceled or refunded.

Membership Subscriptions Cancellation Policy


You can cancel your membership anytime through your Billing page. Cancellations take effect at the end of your current subscription period. Refunds are not provided for ongoing subscription periods.

Damaged or Quality Issues


At BlueSno, I strive for excellence in every product I deliver. If you receive a damaged item or encounter a quality issue, please contact me at info.bluesno@gmail.com within 14 days of receiving your order.

To ensure a quick resolution, include the following details in your email:

  • Clear photos of the item on a flat, well-lit surface, showing the damage or issue.

  • The product’s tag (if applicable).

  • Your order number.

This information helps me address your concerns promptly and efficiently.

Refund Policy

Product Orders

Due to the personalized nature of my products, refunds are only available for verified quality issues. If your item qualifies, you’ll need to provide photographs demonstrating the issue.

  • PayPal Refunds: Processed within 24 business hours.

  • Credit/Debit Card Refunds: Processed within 7–10 business days, depending on your bank.

Donations, Tips, and Locked Messages


These payments are non-refundable. If you encounter any issues accessing locked messages after payment, please contact me at info.bluesno@gmail.com, and I’ll assist you.

Membership Subscriptions


Membership subscriptions are non-refundable. You can cancel your membership anytime, and cancellations will take effect at the end of your current subscription period.

Accepted Payment Methods


I accept the following payment methods:

  • Credit/Debit Cards

  • PayPal

  • Google Pay

  • Apple Pay

  • Klarna/AfterPay (available in select regions)

International Orders


For customers outside the EU, your order may be subject to additional import taxes, duties, or customs charges. These fees vary by country and are not covered by BlueSno.

I recommend contacting your local customs office for detailed information about these charges. Please note that any imposed fees are the responsibility of the customer.